The Way To Repair It When Amazon Prime Video Isn’t Working

The Way To Repair It When Amazon Prime Video Isn’t Working

Both of those solutions would help with streaming to an iPhone, iPad, or Android gadget in addition to another wi-fi system in the house. You can try transferring your router to a higher place, which is very necessary when you have it tucked under a shelf. You can even strive working an ethernet cable to your TV or streaming device to see if that solves the issue.

There are a ton of various error codes you would possibly see pop up in your Prime Video screen. We’ve compiled a listing of the most typical codes, so you realize you’re not getting a weird one. Don’t simply kind Amazon or, as a result of we care about the Amazon Prime Video service here, not just the principle website. We’ve encountered an issue with this video.

Issues With Amazon Prime Video

The very first thing to strive is to clear the TV cache. For comfort on Samsung TVs, this procedure may be very easy. Turn the TV off, activate and hold the ability button for about 20 seconds and the TV cache shall be cleared.

why is prime video not working

If your router is old, you might want to think about an improve. Meanwhile, when you’re involved concerning the reliability of your web connection, here is how to download your Amazon Prime Videos to observe offline. The very first thing to strive is restarting your TV. You may have to unplug your TV for a minute and then plug again in and see if it works. This can solve many issues with the app that you just use in your smart TV. It also allows the TV to determine a brand new connection with Amazon Prime Video.


Open Prime Video from the list of put in apps. Try accessing Prime Video on one other device. This will help you to know if the problem is a tool-specific or not. Use an Internet pace testing device to check your Internet connection velocity.

The download option is only out there to the first account holder. Invited household members don’t have the access to obtain movies from Prime Video. Error code 5004 means an authentication error that at all times happens during sign-in. Check them one by one to seek out the reason and repair the error code 5004. Most streaming issues with Amazon Prime Video are related to internet or network connectivity.

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